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Emergency: 911Station, non-emergency: 910-245-43314525 Lobelia Rd, Vass, NC 28394
Burning: normal conditions. Near woods, North Carolina requires a free N.C. Forest Service permit to burn between midnight and 4 p.m. Check for a burn ban before you light anything, and never burn on a windy day.N.C. Forest Service burn permitsUpdated Oct 13

Community

Before, during, and after.

The practical things: how to keep a fire from starting, how to help us when one does, and what to do the morning after.

Crains Creek Fire-Rescue members with the National Guard and Michigan Task Force 6 at Station 23 during Hurricane Matthew, when the department ran water rescue operations from the station across the district.
Hurricane Matthew: Crains Creek Fire-Rescue members with the National Guard and Michigan Task Force 6, who ran multiple water rescue operations from Station 23 across the district. Photo posted by Crains Creek Fire-Rescue.

Station tours

The department gives station tours. Call 910-245-4331 or email crainscreekvfd@pinehurst.net to set one up.

No charge for fire calls

Crains Creek doesn't charge for fire calls.

Incident reports

To get a copy of a report, contact the department with your request and it will make arrangements.

Burning

In North Carolina, a fire in or within 500 feet of woodland needs a free N.C. Forest Service permit between midnight and 4 p.m. Burn only natural vegetation: leaves, branches, yard debris. Check for a burn ban, and never burn on a windy day.

After the fire

The morning after

Call your insurance company first; they will tell you what to do and will often arrange cleanup and a place to stay. Don't go back into the building until we have told you it's safe, and don't reconnect gas, electric or water until the utility or an electrician has checked them. The Red Cross can help with immediate needs. Gather what documents you can: insurance, identification, bank, medical.

You may notice we opened windows, cut holes in the roof, or opened walls. Ventilation lets heat and smoke out so firefighters can get in, and fire hides in walls and ceilings; we open them to make sure it's out. It looks like damage. It's how the rest of the house survived.

Common questions

Things people ask us

Do I need a permit to burn leaves or brush?

In North Carolina, a fire in or within 500 feet of woodland needs a free N.C. Forest Service permit between midnight and 4 p.m. Burn only natural vegetation: leaves, branches, yard debris. Check for a burn ban, and never burn on a windy day. Get the permit online at apps.ncagr.gov/burnpermits or from a local permitting agent.

What kind of fire extinguisher should I have at home?

A multi-purpose ABC extinguisher, at least 5 pounds, mounted near the kitchen and the garage. Check the gauge monthly. If a fire is bigger than a wastebasket, get out and call 911.

What should I do when an emergency vehicle approaches?

Pull over to the right edge of the road, clear of any intersection, and stop until it passes. North Carolina law requires it, and it gets us there faster.

How do I get a copy of an incident report?

Contact the department at 910-245-4331 or crainscreekvfd@pinehurst.net with your request, and arrangements will be made. Medical run records are held by Moore County EMS, not the fire department.

Who answers when I call 911?

Moore County 911 takes the call and pages Crains Creek and any neighboring departments the call needs.

Does the department charge for fire calls?

No. Crains Creek doesn't charge for fire calls.

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